Common Inquiries

  • Every Stillroom puzzle is designed to reward careful observation. Rather than filling a scene with visual clutter, I focus on atmosphere, storytelling, thoughtful composition, and meaningful details that reveal themselves as you puzzle. My goal is to create worlds you'll want to return to again and again.

  • No, our puzzles feature clean, blank backs. We design each collection to offer an authentic, immersive puzzling experience, relying on the unique cut of the pieces and the rich detail of the artwork rather than a cheat grid.

  • We intentionally design our reference posters to be handheld and perfectly portable. This allows you to utilize your puzzle box exactly as intended for sorting, while holding a crisp, uncreased guide comfortably in your hand. No oversized, clumsy maps cluttering your valuable workspace—just a clean, efficient puzzling experience.

    • Durable Blue Board: Precision-cut pieces designed for a clean, satisfying snap.

    • Suede Soft-Touch Coating: A specialized, safety-tested finish that gives our pieces an incredibly luxurious, velvet-like feel. Our materials are officially CPSIA-compliant, ensuring a premium experience that is entirely non-toxic.

    • Anti-Glare Matte Finish: Immersive, high-definition artwork designed to remain crisp and beautiful under any lighting without table glare.

  • Every Stillroom puzzle begins with an extensive exploration of ideas, compositions, and visual styles. Once the direction feels right, I dedicate weeks to building, lighting, coloring, and refining the scene in Photoshop and Illustrator until it perfectly captures the world I envisioned.

  • We want your puzzling experience to be perfectly relaxing. If you find a piece has gone astray, please visit our Missing Piece Support page to fill out our quick request form, and we will do our absolute best to send a replacement.

  • All Stillroom puzzles contain 1,000 pieces and measure 500 × 700 mm (19.69 × 27.56 inches) when completed.

  • Each design typically takes one to two months to complete. I spend a significant amount of time exploring concepts before building and refining every scene until the artwork matches the vision in my head. Every puzzle is intentionally crafted to reward careful observation and tell its own story. My goal is to create detail that makes sense. Then—and only then—can I say "done."